How to Evaluate a Plan Provider: Key Considerations for Compliance, Technology, and Participant Experience
Help clients choose the right retirement plan provider by comparing key factors beyond fees to ensure better service and participant engagement.
Key Points
- Compliance and Reputation: Ensure the provider has a clear audit process, reputable certifications, and positive customer reviews to avoid compliance issues and ensure high service levels.
- Technology and Security: Choose providers with modern, customizable technology and robust security measures to protect data and enhance plan management.
- Participant Experience: Select a provider that offers user-friendly tools, clear instructions, and educational resources to keep participants engaged and informed.
How to evaluate a plan provider: important considerations
To find the best retirement plan provider for you, consider how they will support your plan and improve the results for your participants and your business. In part 3 of our series, we go beyond fees to explore other important factors you’ll want to think about like provider reputation, the audit process, technology and data security practices, participant experience, tools, digital experiences, and more.
For more resources to help you evaluate retirement plan providers, visit Ascensus' resource hub.